You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. If we decide that there was no error, we will send you a written explanation. We will let you know the results of our investigation within three business days of completing it. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Cardholder Agreement. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. If we need more time we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we need more time, we may take up to 45 days to investigate. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. When notifying us, you will need to tell us: (i) your name and card number (ii) why you believe there is an error, and the dollar amount involved and (iii) approximately when the error took place. You may request a written history of your transactions at any time by writing us at Walmart Mone圜ard Written History Request, PO Box 5100 Pasadena, CA 91117. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history or (ii) the date we sent the FIRST written history on which the error appeared.
Write to us as soon as you can if you think an error has occurred in your card account. In case of errors or questions about your card, write to us at Walmart Mone圜ard Customer Care, PO Box 5100 Pasadena, CA 91117. If the amount and date of the purchase are accurate, you may use that as your validation of the charge. There may also be a delay in the posted date of the transaction. Many merchants use their corporate or headquarters information instead of the particular store information where you made the purchase.
It’s important to note that Merchant’s names or locations for your transactions may not look familiar.
0 kommentar(er)
